Written in clear, non-technical language, this book explains how employees and employers can maximize internal and external organizational communicationafor both personal benefit and to the entity as a whole.See also Customer communication Customer service representatives (CSRs), 85 a86, 106 Daimler-Chrysler merger globalization case study, 333a34, 342, 344 a46 Deep Water Horizon disaster. See British Petroleum oil spill imageanbsp;...
|Title||:||Workplace Communication for the 21st Century|
|Author||:||Jason S. Wrench|
|Publisher||:||ABC-CLIO - 2013|