The only recent book to cover qStage 3q warranty management, linking strategic and operational aspects for manufactured products. Shows how to make warranty management an effective tool for enhancing customer satisfaction. Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable style. Written by two of the worldas leading experts in warranty management.mufflers and intake manifolds for the problem and installed new ones free on nearly all the Cobras . Some models produced by Honda (2000-01 Honda Odyssey minivans, 2000-01 Honda Accord cars with automatic transmission, 2000-01 ... Honda offered to extend the warranty from the usual threeyear/36, 000 miles to seven-years/100, 000 miles to placate the dissatisfied customers.17 11.6. 4 Use ofanbsp;...
|Title||:||Warranty Management and Product Manufacture|
|Author||:||D. N. Prabhakar Murthy, Wallace R. Blischke|
|Publisher||:||Springer Science & Business Media - 2006-01-27|