For example, I have designed a classroom training session on the effective use of behavior reinforcement by managers. ... Participants are then emailed a more detailed list of recommendations for their review so that they can choose a strategy that they will try out back on the job. ... some examples: In a classroom- based customer service training program, participants are sent an online assessment toolanbsp;...
|Title||:||Training the Active Training Way|
|Author||:||Melvin L. Silberman|
|Publisher||:||John Wiley & Sons - 2006-02-10|