Total Quality Essentials

Total Quality Essentials

4.11 - 1251 ratings - Source

Shows you how to apply the famous Hoshin Kanri Planning Process, and manage key processes in both manufacturing, sales and service organizations. This title shows how to create a customer-obsessed organization; handle customer complaints; develop a rigorous, successful improvement cycle; and, secure employee participation in improvements.In fact, a Pioneer TV set may have caused Japana#39;s first major high-rise apartment fire, according to a government disclosure. ... Company I Product Toyota Lexus automobiles* Mitsubishi Motors Pajero wagon Isuzu trucks Fuji Heavy Rex minicars Yamaha Virago ... Horizon motorcycles Seiko Epson laptop computers Toshiba TVs Pioneer Electric TVs Matsushita TVs Sony TVs Problem Cruise control, anbsp;...

Title:Total Quality Essentials
Author:Sarv Singh Soin
Publisher:McGraw-Hill Professional Pub - 1999


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