The Routledge Handbook of Language and Professional Communication provides a broad coverage of the key areas where language and professional communication intersect and gives a comprehensive account of the field.The four main sections of the Handbook cover: Approaches to Professional CommunicationPracticeAcquisition of Professional CompetenceViews from the ProfessionsThis invaluable reference book incorporates not only an historical view of the field, but also looks to possible future developments. Contributions from international scholars and practitioners, focusing on specific issues, explor.a#39;Is empathy effective for customer service? ... a#39;Collaborative learning: Lessons from the world of work. ... a#39;The discursive accomplishment of normality: On alingua francaa English and conversation analysisa#39;, Journal of Pragmatics, 26, 237a59.
|Title||:||The Routledge Handbook of Language and Professional Communication|
|Author||:||Vijay Bhatia, Stephen Bremner|
|Publisher||:||Routledge - 2014-02-24|