The Performance of the Child Support Agency

The Performance of the Child Support Agency

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Incorporating previously unpublished HCP 928-i, -ii, -iii, session 2003-04However, they underline the extent to which problems in getting child maintenance remain a major ... led to many cases being stuck in the system; cases disappearing from caseworker screens; calls routed inappropriately; and no effective management information system. ... a delay in the transmission of completed applications from lone parents claiming Income Support from Jobcentre Plus to the CSA. ... 80WS. i0 CSA Annual Report 2003-03, Annex 3. ii House of Commons Hansard.

Title:The Performance of the Child Support Agency
Author:Great Britain. Parliament. House of Commons. Work and Pensions Committee
Publisher:The Stationery Office - 2005-01-26


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