The IT Service Management Foundation Exam Guide is a practically oriented guide to passing the ITIL v3 Foundation exam. It is designed to work as a supplement to an instructor-led training class or as a tool for self-study.If you are taking a class covering the ITIL Foundation material, then you likely received courseware that covers the material. ... Significant coverage is provided for Continual Service Improvement, the overall Service Lifecycle, and Service Transition. ... My goal has been to minimize the afluffa and many of the diagrams that are normally part of an ITIL v3 Foundation class, focus on the key information anbsp;...
|Title||:||The IT Service Management Foundation Exam Guide|
|Publisher||:||Resulta Group LLC - 2010-12-10|