The Human Contribution is vital reading for all professionals in high-consequence environments and for managers of any complex system. The book draws its illustrative material from a wide variety of hazardous domains, with the emphasis on healthcare reflecting the author's focus on patient safety over the last decade. All students of human factors - however seasoned - will also find it an invaluable and thought-provoking read.Rather than struggling vainly to reduce an already low and perhaps asymptotic level of adverse events, the organisation should regularly assess and improve those basic processes - design, hardware, maintenance, planning, procedures, anbsp;...
|Title||:||The Human Contribution|
|Author||:||J. T. Reason|
|Publisher||:||Ashgate Publishing, Ltd. - 2008|