When it comes to solving complex problems, we often perform elaborate rituals in the guise of best practices that promise a world of order, certainty, and control. But reality paints a far different picture, which practitioners are often reluctant to discuss. A witty yet rigorous journey through the seedy underbelly of organisational problem solving, The Hereticas Guide to Best Practices pinpoints the reasons why best practices donat work as advertised and what can be done about it. aHugely enjoyable, deeply reflective, and intensely practical. This book is about weaving human artistry and improvisation, with appropriate methods and technologies, in order to pool collective intelligence and wisdom under pressure.a aSimon Buckingham Shum, Knowledge Media Institute, The Open University, UK aThis is a terrific piece of work: important, insightful, and very entertaining. Culmsee and Awati have produced a refreshing take on the problems that plague organisations... If youare trying to deal with wicked problems in your organisation, then drop everything and read this book.a aTim Van Gelder, Principal Consultant, Austhink ConsultingWe also suspect that every one of these toys comes with an instruction manual that clearly states that fact, but as we mentioned earlierathe manual sucks. To top it all, therea#39;s the human tendency not to read the manual until after something anbsp;...
|Title||:||The Heretic's Guide to Best Practices|
|Author||:||Paul Culmsee; Kailash Awati|
|Publisher||:||iUniverse - 2013-05-23|