For individuals in every walk of life and in every stage of change, this compact, no-nonsense book captures both the heart--and the qhowq--of successful change. Organizations are forced to change faster and more radically than ever. How are companies faring in meeting these challenges--and what can we learn from their experiences? In this powerful follow-up book--organized around Leading Change's revolutionary eight-step change process--Kotter and co-author Dan Cohen reveal the results of their research in over 100 organizations in the midst of large-scale change. What they found may surprise you. Although most organizations believe change happens by making people think differently--Kotter and Cohen say the key lies more in making them feel differently. They introduce a new dynamic--qsee-feel-changeq--that sparks and fuels action by showing people potent reasons for change that charge their emotions. Through true stories from real people, the authors present a play-by-play of challenges encountered, mistakes made, and lessons learned through each of the eight steps of change--and offer tips and tools readers can apply within their own organizations.For individuals in every walk of life and in every stage of change, this compact, no-nonsense book captures both the heart--and the aquot;howaquot;--of successful change.
|Title||:||The Heart of Change|
|Author||:||Kotter, Dan Cohen|
|Publisher||:||Harvard Business Press - 2002-08-01|