Senge's best-selling The Fifth Discipline led Business Week to dub him the qnew guruq of the corporate world; here he offers executives a step-by-step guide to building qlearning organizationsq of their own.Sears Roebuck. for example, suffered in 1992 when a series of well-publicized Whys traced back an auto repair snafu to a high-level corporate policy decision. STEP l: THE FIRST WHY Between 1990 and 1992, consumer complaints to theanbsp;...
|Title||:||The Fifth Discipline Fieldbook|
|Author||:||Peter M. Senge|
|Publisher||:||Crown Business - 2014-05-14|