The Complete Idiot's Guide to Leadership, Second Edition, is for novices in the areas of leadership, business management, and working with people. Beginners can learn practical ways to apply leadership techniques in their daily work life. Topics covered in the book include team and group leadership, thinking and acting like a leader, conflict resolution, and developing employee potential. The author discusses some of today's more popular leadership styles, highlighting the differences, and profiles managers who use the styles effectively.An example of service beyond the call of duty is the supermarket store manager who jumps in to open a new check-out ... Good. Customer. Service. Means. Good customer service is the watchword of business success. If your work involvesanbsp;...
|Title||:||The Complete Idiot's Guide to Leadership, 2E|
|Author||:||Andrew DuBrin, Rabbi Benjamin Blech|
|Publisher||:||Penguin - 1997-10-15|