Capable Company provides the aRosetta Stonea executives have been seeking: a systematic way to translate strategy into action. Gives executives a systematic way to translate strategy into action. Helps companies to develop the capabilities that make strategy work. Assembles best-practice strategy execution methods from some of the worldas most highly-respected companies into a simple step-by-step process. Enables leaders at all levels to rapidly focus and align their actions, even as business conditions change. Packed with models, key points, practical examples, case studies, self-assessment techniques and templates.Businesses such as Sears and Home Depot sell many aserviceso such as roof repair, appliance service, and carpet ... acceptable and unacceptable service levels, liabilities on the part of the service provider and customer, and actions to beanbsp;...
|Title||:||The Capable Company|
|Author||:||Richard Lynch, John Diezemann, James F. Dowling|
|Publisher||:||John Wiley & Sons - 2009-02-09|