Consists of descriptive listings of commercially published tests. It serves as a comprehensive index to all the Mental Measurement Yearbooks published to date.... CUSTOMER SERVICE. Purpose: Designed as an associate-level pre- employment test for positions in customer service. ... Purpose: Designed to help screen applicants for inbound service positions at call centers. Population: Applicants foranbsp;...
|Title||:||Tests in Print Six|
|Author||:||Linda L. Murphy|
|Publisher||:||Buros Institute of Mental Measurements - 2002|