There are managers who can't bear the thought of losing longtime, skilled employees due to the qbrain drain, q yet it is occurring as experienced Baby Boomers retire and take with them their practical knowledge and business acumen. Despite the media coveraHow much does it cost to lose an employee at your organization? Remember ... Then assign a price to the cost of each customer complaint. ... Then divide the cost by the sum of these two figures, and you have found the ROI for your program.
|Title||:||Surviving the Baby Boomer Exodus: Capturing Knowledge for Gen X & Y Employees|
|Publisher||:||Cengage Learning - 2011|