Supply Chain as Strategic Asset

Supply Chain as Strategic Asset

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However, Comcast does not have the ability to pass on this information to their customer service representative (CSR) ... delays, but also creates customer dissatisfaction and distrust in Comcasta#39;s ability to address the customer concern.

Title:Supply Chain as Strategic Asset
Author:Vivek Sehgal
Publisher:John Wiley & Sons - 2010-12-21


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