Strategies for Managing Computer Software Upgrades

Strategies for Managing Computer Software Upgrades

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qThe speed with which companies are bringing new software products to market is having a serious impact on information technology use in organizations. As vendors release new software products, customers are faced with the prospect of upgrading to the new software. If not managed properly, the upgrade might cost inordinate amounts of money and/or curtail employee productivity. To aid IT managers, this book provides strategies for managing issues associated with the implementation of software upgrades. In addition, the book presents selected research papers which provide indepth treatment of the most critical aspects of software upgrade managementq--Provided by publisher.One training strategy recommended by SAP is: Transactional user training should contain a high percentage of ... adapted by researchers in end-user training, promotes the aptitude-treatment-interaction paradigm (see Bostrom et al. , 1990 foranbsp;...

Title:Strategies for Managing Computer Software Upgrades
Author:Shaw, Neil G.
Publisher:IGI Global - 2000-07-01


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