Annotation qSpecial Edition Using Microsoft CRMq shows sales, service, and business development specialists how to manage small businesses with sophisticated technology. Based on the author's real-world experience, this book provides the expert advice that MS CRM users need.TABLE 9.5 SERVICE CASE FIELDS AND DESCRIPTIONS Tab. Section. Field Description General Assignment Information. TV. Status Reason Customer Information Customer \ ; - The User to which the Case is assigned. The Status Reasonanbsp;...
|Title||:||Special Edition Using Microsoft CRM|
|Author||:||Laura Brown, John Gravely|
|Publisher||:||Que Publishing - 2003|