Social Implications and Challenges of E-Business

Social Implications and Challenges of E-Business

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qThis book explores the social implications and challenges of E-Business and E-Commerce regarding social inclusion and exclusion, the social shaping of e-business technologies, the changing nature and patterns of work and social activities, and online identity, security, risks, trust and privacy. It also explores the applications of E-Business technologies and principles in non-business activities and the challenges involvedq--Provided by publisher.With increasing cost pressures, there is increasing reliance onconsumersa#39; interactions with technology to create services instead of receiving services from live employees (Zeithaml, Bitner, aamp; Gremler, 2006). Most B2C dot-com firms were anbsp;...

Title:Social Implications and Challenges of E-Business
Author:Li, Feng
Publisher:IGI Global - 2007-03-31


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