Service Level Agreements

Service Level Agreements

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Customers shall have access to schedules specifying the future availability of the service. ... Normally, Customers will be given at least two weeksa#39; notice of changes in the scheduled availability of the service ... Present scheduled maintenance arrangements are as follows: - TO BE DEFINED - The service shall ensure that, anbsp;...

Title:Service Level Agreements
Author:Andrew Hiles
Publisher:Rothstein Associates Inc - 2000


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