This book presents a very novel and strategic approach to Sales Management, an area that has suffered from a lack of sophistication in practice. This content-rich and thought-provoking book has a very unique positioning: It considers the sales performance of an organization at a very high, strategic level and offers specific guidance in managing not just a few direct reports but an entire organizationas sales function. The book includes many useful tools and guidelines and is enhanced with numerous examples, that help bring the concepts to life and make them very approachable for the trade market. A checklist-based scoring system that is utilized throughout the book allows readers to specifically evaluate their own company as well as to track its progress as concepts are applied over time. This work is an essential resource and thought-provoking read for ambitious Sales Managers, including CEO-level executives.aDimensions of Excellencea: Pursuing Both Service and Cost Leadership at Amazon.com Conventional wisdom suggests that firms ... distribution, minimal advertising a the company recently earned the #1 position on Business Weeka#39;s annual customer service rankings. ... electronic book, newspaper, and magazine reader (the aKindlea) though they had no experience in product design or development.
|Author||:||Christian Homburg, Heiko Schäfer, Janna Schneider|
|Publisher||:||Springer Science & Business Media - 2012-10-24|