E-mail was used to improve communication between the ETCs, and between the ETCs, the TMA office and Metro staff 0 Most on-line ... 0 The results of the on-line survey also indicate that people are using Riderlink instead of other traditional bus service ... I didna#39;t even know what bus ran by my house but I was able to find detailed information within seconds. ... First, ETCs were frequently (at least once in week in one location) required to reboot the kiosk PCs to clear software errors.
|Title||:||Riderlink demonstration project evaluation report|
|Author||:||Catherine Bradshaw, Jean Wong, Robert Wade, King County (Wash.). Transit Dept, Washington State Transportation Commission, United States. Federal Highway Administration, United States. Federal Transit Administration|