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Full-color, completely current, and packed with practical applications, the Eighth Edition of RETAILING puts students on the inside track to success in the fast-moving retail industry. RETAILING is written by a seasoned author team whose expertise informs every page and whose innovative approach has earned this market-leading text endorsement by the National Retailing Federation. While others may focus on lackluster descriptions of retailers and their most mundane tasks, Dunne, Lusch, and Carver bring retailing to life, covering the latest developments in the field and detailing behind-the-scenes stories in a conversational style enlivened by full-color pictures and illustrations. RETAILING emphasizes the impact of technology and the Internet, as well as giving solid coverage to international topics and issues unique to service providers. The text also includes a thorough, integrated study guide with review questions, writing and speaking exercises, cases covering diverse retail operations, a computer spreadsheet case, and more. In addition, Planning Your Own Retail Business exercises focus on problems small business managers and owners face in day-to-day operations, helping students appreciate the financial impact of retail decisions. This engaging, reader-friendly text vividly illustrates how fun, exciting, challenging, and rewarding a career in retailing can be, even while helping students hone their skills and creativity to stay ahead of the competition and navigate an ever-changing economic environment. Available with InfoTrac Student Collections Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.... 150, 460, 522, 544, 595, 600 Cost complement calculation of, 336-337 Cost Cutters Family Hair Care, 562 Cost method of inventory valuation, ... See Transaction services Customer service and sales enhancement audit, 524-526 defined, 524 factors analyzed, 525a€”526 ... 362 Dialogue, consumer-concentric view, 615-616 Dicka#39;s Sporting Goods, Inc., 273 Digital Wallat, 437-438 Dillarda#39;s, 135, 408, 450anbsp;...

Author:Patrick Dunne, Robert Lusch, James Carver
Publisher:Cengage Learning - 2013-01-17


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