Excerpts of speeches at the Reinventing the Sales Organization Conference, held by the Conference Board in June 1994. Executives discussed the challenges and opportunities that have changed the nature of selling in the 1990s.One company that has excelled in providing a superior enhanced ring of services is Lexus. ... For example, damaged and/or broken equipment are repaired free of charge at the 30, 000-mile tune-up. ... Operational Leadership Operational leaders are those organizations that either become the low-cost industry supplier oranbsp;...
|Title||:||Reinventing the sales organization|
|Author||:||Elizabeth Miranda, Conference Board|