Reference Librarianship

Reference Librarianship

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A daily diary of actual interactions between a reference desk librarian and his patrons Reference Librarianship documents a year in the life of a young librarian working in the a€œtrenchesa€ at a library in the Midwestern United States. This one-of-a-kind book provides a daily diary of every librarian/patron transactiona€”no matter how mundane or absurda€”to demonstrate not only how advances in technology have affected the reference librariana€™s job, but how the publica€™s expectations have changed, as well. The book also includes observations by a now-retired reference librarian on the current state of the field based on these unedited interactions. Over the past two decades, the job of reference librarian has seen many changes. But in many ways, reference desk work hasna€™t changed a bit, with its mix of odd, humorous, routine, and ridiculous requests that capture what ita€™s like to deal with patrons day after day. Reference Librarianship paints a clear picture of the field for library school students, provides emotional and philosophical support to practitioners, and reminds library administrators of what life was like on the a€œfront lines.a€ A sampling of the daily transactions documented in Reference Librarianship: Monday, May 19, 2003: pencil pencil network down I tell people that I cana€™t sign them up for an Internet terminal because the network is down and they just stand there, staring into space One of them asks for three days worth of newspapers microfiche machine explanation Sorry, Sir, the network is still down (multiply by twenty and insert randomly into the remainder of the day) magic tricks, but he pretty much knew where they were One of our large interior plate glass windows shattered. No one was hurt and it made a fascinating noise, like a crystal waterfall landing on soil. a€œBooks on prostitution, you knowa€”whores?a€ Someone from the County called to ask if any criminal activity had occurred on a particular street. Someone else referred her to us. She was dubiousa€”with good reason. a€œMath puzzles.a€ Okay. I show him the books. a€œJust math.a€ Certainly. I show him the books. a€œI need them in Spanish.a€ Grrr ... Reference Librarianship is an enlightening, educational, and entertaining look at the real world of reference desk work. Ita€™s an essential read for reference librarians (both public and academic), library administrators, and library school students, as well as anyone who works with the public.What press conference? Printer problem. a€œBook, pre-Christ to 1700, like Nefertiti.a€ a€œWhere are the people to fill out your tax forms?a€ a#39;91 Mazda 323 repair manual. Pen. If You Want to Be Rich aamp; Happy, Dona#39;t Go to School?, by Robert T. Kiyosaki.

Title:Reference Librarianship
Author:Peter Sprenkle, Charles R Anderson
Publisher:Routledge - 2013-04-03


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