A comprehensive guide to building a successful massage business. It covers site selection, clinic design and structure, business framework and operation, staffing, insurance billing, equipment, marketing, customer service and much more. This book helps takes the mystery out of why some practices flourish and others do not.The best advice is to treat customers in the manner that you would like to be treated. Communicate your customer service expectations to your staff. Hire staff that genuinely enjoys people. Quickly eliminate employees that do not adapt to a anbsp;...
|Publisher||:||Lulu.com - 2014-09-17|