Achieving Global Excellence Harold R. Kerzner, International Institute for Learning ... Review finalizes the project and signifies that the project team has fully disengaged and transferred the solution to Operations and Support personnel. ... The team builds the operations plan and then uses it to write the operational work instructions. ... Jerry on the Problem Management team researches the incidents related to the problem and finds that one server was not updated correctly.
|Title||:||Project Management - Best Practices|
|Author||:||Harold R. Kerzner, International Institute for Learning|
|Publisher||:||John Wiley & Sons - 2010-11-04|