Scientific investigation in the service industry has produced a major effect on productivity and quality in order to lead to new services. With ever-evolving internet technologies and information environments, system science and knowledge science seem to be an effective tool for service innovation in the 21st century. Progressive Trends in Knowledge and System-Based Science for Service Innovation illustrates new approaches to service innovation and new methodologies from the knowledge science and system science perspectives. Practitioners and researchers interested in knowing more about practical theories and successful examples in service science will find this book to be a vital asset to their studies.Michitaka Kosaka received the M.S. and Ph.D. degrees in applied mathematics and physics from Kyoto University, Japan, in 1977 ... network, Electronic commerce, service innovation, Raamp;D management, fusion of system engineering and knowledge science, and stochastic control theory. ... International Journal of Technology Management, International Journal of Automotive Technology Management, anbsp;...
|Title||:||Progressive Trends in Knowledge and System-Based Science for Service Innovation|
|Publisher||:||IGI Global - 2013-10-31|