8J-6, 0-13-008389-5, Claswson, James G., Practical Problems in Organizations: Cases in Leadership, Organizational Behavior, and Human Resource Management, 1/E* This casebook provides 50 real cases on leadership and related issues in organizational behavior. A wide variety of industrial, international, and business settings with diverse protagonists are used, exposing readers to real-world problems. Features a flexible presentation, designed to be used independently or in conjunction with the author's Level Three Leadership, 2/E. Offers accompanying CDs with video clips for several cases that provide additional insight into the situations and key players. Includes views of the personal lives of the managers profiled, helping readers get behind the scenes of today's business leaders. Ideal as a reference for Human Resources management or other management professionals.EXHIBIT 1 7- 1 Design of a Typical Jiffy Lube Center Source: JLI drawing. ... including flushing and filling the radiator; gearbox service; recharging air- conditioner Freon; changing automatic transmission fluid and filter; and installing new air filters, breather elements, ... These add-on services increased the average ticket by about $6. The typical Jiffy Lube center looked distinctly different from a gas station.
|Title||:||Practical Problems in Organizations|
|Author||:||James G. Clawson|