This comprehensive text provides an engaging examination of the entire process of performance management. It balances concepts with practical skill-based exercises, and gives readers both an understanding of performance management and the ability to manage performance. An online Instructor's Manual is available to adopters, and free PPTs are available through the author's website.Key performance indicators (KPIs) are the primary measures of performance for a company, department, or job function. ... When values take the form of performance criteria, they cannot be ignored and they cannot help but guide performance in the organization. ... to develop interview questions for job applicants, and to develop behaviorally anchored rating scales for performance appraisal ... Perform an Internet search or use other means to find the stated core values of the company.
|Author||:||Robert Cardy, Brian Leonard|
|Publisher||:||Routledge - 2014-12-18|