As I have said so many times in my life aKnowledge is powera and when you know what is going to happen and you come to expect it you can deal with it a lot better. We cannot let the terrible customer service we get defi ne us though. I have found that when customers are rude, mean or demanding it is because they have allowed the customer service representatives to make them that way. Control your own life and do not allow the customer service representative to do it for you. I feel that if I have a lot of stress in my life and I can deal with the craziness of our terrible customer service representatives without going postal so can everyone else. As I said before control your own life. When the guy at the cash register stares blankly at you and ask you for your discount card and you just handed it to him just smile and point to it. You are on your way home at this point anyway.Some of you older ones love your doctor and I will have to say the doctors (for the most part care or at least do a good job at pretending ... they care about their patients) but his/her nurses and receptionist need help really badly in using good customer service skills. ... An example: Once we had this certain dentist for our kids.
|Title||:||OUR GREAT CUSTOMER SERVICE IN OUR GREAT UNITED STATES|
|Publisher||:||Xlibris Corporation - 2013-07-22|