Online Communication provides research-based insights and practical advice to cope with the new milieu. It guides you to Build powerful online identities Managing virtual and multicultural teams Use social media for personal brand building and career growth Communicate accurately on e-mail Conduct effective teleconferences and videoconferences Plan and implement crisis communication strategies.Inthis case, whenGondal enquired withthe service center aboutit, the latter denied it ever happened. Instead of acknowledging their mistake, theysenthim CCTV footage of an Audi that was parked intheir premises that entirenight. However, the footage did ... pool them together. These are in addition to standard strategies for crisis communication that wehave already lookedatin theearly part of thischapter.
|Title||:||Online Communication Strategies|
|Author||:||Smeeta Mishra, Mathukutty M Monippally|
|Publisher||:||McGraw-Hill Education - 2014|