The results of a five-year search for the best in customer retention techniques, this book is divided into eight major ways companies can retain their customers, featuring a slew of successful tactics to win the war for customers.that include service discounts, access to SkyPrivileges Corporate Booking (an automated self-booking service), free ... The program revolves around a Bloomingdalea#39;s Premier Visa credit card that is free of charge and offers the followinganbsp;...
|Title||:||One Thousand and One Ways to Keep Customers Coming Back|
|Author||:||Donna Greiner, Theodore B. Kinni|
|Publisher||:||Crown Pub - 1999|