Customer Service Leadership Tips ai Start With Hiring Make your selection process part of your overall customer service strategy. ... And make sure that each employee understands how he or she directly (or indirectly) aquot;touchesaquot; the customer.
|Title||:||Nuts"n Bolts Leadership|
|Author||:||Eric Harvey, Paul Sims|
|Publisher||:||The Walk The Talk Company - 2003-02-01|