Never Good Enough

Never Good Enough

4.11 - 1251 ratings - Source

A thoughtful and provocative critique of job training in the health care sector.In 1998, she explained, the hospital implemented a training program as part of a total quality management (TQM) ... The training consultant who had also been an executive at a large hospital that carried out customer service training said thatanbsp;...

Title:Never Good Enough
Author:Ariel Ducey
Publisher:Cornell University Press - 2009


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