This book constitutes the proceedings of the Second International Conference on Mining Intelligence and Knowledge Exploration, MIKE 2014, held in Cork, Ireland, in December 2014. The 40 papers presented were carefully reviewed and selected from 69 submissions. The papers cover topics such as information retrieval, feature selection, classification, clustering, image processing, network security, speech processing, machine learning, recommender systems, natural language processing, language, cognition and computation, and business intelligence.The standard service catalog of operations consists of a set of routine technical operations and troubleshooting procedures. In spite of having a ... BMC Remedy4 and Service Now Incident Management5 are examples of wellknown ITSM tool.
|Title||:||Mining Intelligence and Knowledge Exploration|
|Author||:||Rajendra Prasath, Philip O'Reilly, T. Kathirvalavakumar|
|Publisher||:||Springer - 2014-12-01|