Measuring Strategic Performance

Measuring Strategic Performance

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In establishing the measurement framework in the maintenance area Bill was also concerned about how it would apply to ... The director knew that rolling out a program across the organization at the same time would be unwieldy and ... they believed that management was under constant pressure to contract out internal services and that this would represent the ... than a futile aquot;top- downaquot; exercise in information collection rather than as a method to drive true performance improvement.

Title:Measuring Strategic Performance
Publisher:Institute of Public Administration of Canada -


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