Recommends actions the US Department of Transportation's Bureau of Transportation Statistics should take to render its flagship surveys more effective in meeting needs of data users. This report recommends approaches BTS and its survey partners should adopt to develop survey methods, and address issues affecting survey stability and quality.NHTS pretest used a modified CAPI approach to improve non-response follow- up. ... involved in the 2001 NHTS have received refusal avoidance training as part of their project-specific interviewer training for the survey. ... time the interviewer calls; alleviating respondent fears and concerns; leaving voice mail messages; overcoming language, speech, and hearing ... of BTS and FHWA reported that such materials should aim for a sixth-grade reading level and make use of graphics.
|Title||:||Measuring Personal Travel and Goods Movement|
|Publisher||:||Transportation Research Board - 2004|