Manager's Guide to Crisis Management

Manager's Guide to Crisis Management

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Lead your Organization through any business crisisa€”and emerge stronger than ever Managera€™s Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization. Covering every aspect of the topica€”from defining crisis management and policies to training for and responding to crisesa€”it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis management Anticipating and preventing crises before they occur Managing the companya€™s online reputation Addressing crises that affect multicultural stakeholders Creating effective crisis-related messaging Knowing when to bring in a specialist About the Briefcase Books series: Briefcase Books, written specifically for todaya€™s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing crises Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful crisis management Tools: Specific planning procedures, tactics, and hands-on techniquesAll youa#39;ll need to do is buy it, read the ownera#39;s manual, and do a bit of programming. ... And if you havena#39;t tried it on your smartphone, I find that the aquot; dictate textaquot; function on mine (currently a Droid2, formerly a Blackberry) is accuratea€”I use it allanbsp;...

Title:Manager's Guide to Crisis Management
Author:Jonathan Bernstein
Publisher:McGraw Hill Professional - 2011-10-17


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