Much in the same vein as DELIVERING HAPPINESS, LOOPTAIL combines both Bruce Poon Tip's extraordinary first-person account of his entrepreneurial instincts to start and develop G Adventures, a highly-successful international travel adventure company, and along the way, he reveals his unusual management secrets that not only keep his employees fully engaged but also keep his customers extremely happy.and Planeterra projects demonstrate that we believe in what we do and strive to be different. But even with ... They can tell the difference between traditional good serviceawhich could mean low holdtimes, quick call resolutions, and efficient answers to questionsaand innovative customer service that affects how you make them feel. Modern ... In order to deliver a phenomenal customer service experience every time, one thing gives you that edge: happy and free people. We giveanbsp;...
|Author||:||Bruce Poon Tip|
|Publisher||:||Hachette UK - 2013-09-17|