qExpert guides to library systems and servicesq--Cover.Abstract Chapter 3 examines differences in ILS satisfaction by library type (public vs. academic) and size. Satisfied libraries praise quality customer service; dissatisfied ones mention a variety of issues, including business direction, ILSanbsp;...
|Title||:||Librarians' Assessments of Automation Systems Survey Results, 2007-2010|
|Author||:||Marshall Breeding, Andromeda Yelton|
|Publisher||:||American Library Association - 2011|