Knowledge Management Primer

Knowledge Management Primer

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The discipline of Knowledge Management (KM) is rapidly becoming established as an essential course or module in both information systems and management programs around the world. Many KM texts pitch theoretical issues at too technical or high a level, or presenting a only a theoretical prescriptive treatment of knowledge or KM modeling problems. The Knowledge Management Primer provides students with an essential understanding of KM approaches by examining the purpose and nature of its key components. The book demystifies the KM field by explaining in a precise, accessible manner the key concepts of KM tools, strategies, and techniques, and their benefits to contemporary organizations. Readers will find this book filled with approaches to managing and developing KM that are underpinned by theory and research, are integrative in nature, and address softer approaches in manifesting and recognizing knowledge.Boeing also has a sharing culture and their approach to KM is top-down and unstructured. ... All documentation is available through both the Internet and intranets (Boeing 737/200). ... instant access to the Fault Isolation Manual, Aircraft Maintenance Manual, Aircraft Illustrated Parts Catalog, and many other documents.

Title:Knowledge Management Primer
Author:Rajeev K. Bali, Nilmini Wickramasinghe, Brian Lehaney
Publisher:Routledge - 2009-09-10


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