Under the rules, the sale of a travel arrangement must be treated as a contract between the consumer and the agency. ... such changes are beyond the control of the agency, the price may be changed and, if the price is increased, notice must be given to the buyer at the latest a fortnight before the trip is to begin. ... complaints related to over-booking, faulty hotels and meals, and inadequate or misleading information. ... 1 See, for example, Decision AK277/82 and Decision AK 359/7).
|Title||:||International Consumer Protection|
|Publisher||:||Springer Science & Business Media - 2013-11-11|