Information Technology Outlook 2004

Information Technology Outlook 2004

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This volume describes recent market dynamics and gives a detailed overview of the globalisation of the information and communication technology (ICT) sector and the rise of ICT-enabled international sourcing.Supply of ICT-enabled services in Europe, 2000 Percentage of establishments surveyed Supply of any ICT-enabled services Creative functions Customer service Software development Management, training and HR Data ... In Australia, 15.4% of establishments surveyed in early 2002 delivered services digitally, with the inclusion of small firms in the sample making relatively little difference to the overallanbsp;...

Title:Information Technology Outlook 2004
Publisher:OECD Publishing - 2004-12-03


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