ISO 9001:2000: A start-to-finish implementation guide to the newly updated ISO standard from two of the world's leading quality practitioners! -- The realist's guide to ISO 9001:2000 -- internal audits, choosing registrars, ensuring customer focus, measuring results, and much more. -- Dell's Asset Recovery Business (ARB): A start-to-finish ISO 9001 case study, from the insiders who made it happen! -- Moving ISO 9001 from qcost centerq to qprofit centerq! To maintain their ISO 9001 certifications, organizations worldwide must upgrade to the brand-new ISO 9001:2000 standard. In this book, two of the world's leading quality practitioners present the most realistic, business-focused guide to ISO 9001:2000 implementation. The book's focus isn't on mere qconformance: q it shows companies how ISO 9001:2000 can support their key strategic initiatives -- and how to move ISO 9001:2000 from qcost centerq to qprofit center.q Tom Taormina and Keith Brewer cover every aspect of ISO 9001:2000, including the new process model; the latest and most effective internal auditing techniques; how to select a registrar; how to reflect the new standard's requirements for customer focus and management involvement; and much more. In a start-to-finish ISO 9001 case study, the authors show how Dell's Asset Recovery Business (ARB) has gone beyond mere qcompliance, q leveraging ISO 9001:2000 standards to build a fully integrated business management system that uses continuous improvement models to drive operational excellence and profitability.Be a Leader in Your Field The final reason that I ofier to begin your ISO 9001 implementation now is my favorite. Most of ... One of the most frequently asked questions about the certification process is aHow much will it cost? ... the question is relevant and companies must start the process with their eyes open and their budgets established. ... Without statistics, you cana#39;t make corrections during the game.
|Title||:||Implementing ISO 9001:2000|
|Author||:||Tom Taormina, Keith Brewer|
|Publisher||:||Prentice Hall - 2002|