I Was Your Customer

I Was Your Customer

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Southwest Airlines in the United States takes the issue of customer- defined importance a step further. lt asks frequent ... To ensure that you maintain quality levels that will keep customers coming back for more, periodically ask us: 1. why we use your product or service; 2. how you can ... Product design - or the lack of it - brought forward the following observation in Newsweek: The classic symptom in anbsp;...

Title:I Was Your Customer
Author:Peter Cheales
Publisher:Peter Cheales - 2003


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