Southwest Airlines in the United States takes the issue of customer- defined importance a step further. lt asks frequent ... To ensure that you maintain quality levels that will keep customers coming back for more, periodically ask us: 1. why we use your product or service; 2. how you can ... Product design - or the lack of it - brought forward the following observation in Newsweek: The classic symptom in anbsp;...
|Title||:||I Was Your Customer|
|Publisher||:||Peter Cheales - 2003|