Discover a proven way to start successful and cost-effective training programs that produce tangible bottom line results Follow along as you are guided through the steps for creating a business plan, developing standards and policies, and setting budgets.All hot-line operatives are encouraged to schedule themselves in this field trip on one of the five days during March when it is offered. ... Customer service training ( example from cell CD The standard of time Trainees will learn to improve their aquot; time to management on satisfactionaquot; by at least 30 percent as a result ... to check out and study the training videotape on how to deal with rejections in cold calling.
|Title||:||How to Start a Training Program|
|Author||:||Carolyn D. Nilson|
|Publisher||:||American Society for Training and Development - 1999|