Offers in-depth analyses spanning the entire field of public personnel administration--from a history of the American civil service as characterized by competing perspectives to the contemporary application of total quality management by human resources practitioners. Addresses the major laws that regulate worker compensation.... many of whom were born in other countries and are learning English as a second language (Newsweek, 1993). ... Illiteracy among employees has profound implications for product quality, for customer service, for internal efficiency, and foranbsp;...
|Title||:||Handbook of Public Personnel Administration|
|Publisher||:||CRC Press - 1994-09-29|