The Ford Taurus is an excellent example of how some of the ideas in TQM theory become a success story. ... afraid of aquot;pushing the buttonaquot; and stopping production in order to allow aquot;impromptu work teams to whirl into troubleshooting activities.
|Title||:||Groups, theory and experience|
|Author||:||Rodney Napier, Matti K. Gershenfeld|
|Publisher||:||Houghton Mifflin Harcourt (HMH) - 1993-03-30|