Get What You Want

Get What You Want

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The author, who brings more than three decades of experience and consulting in customer service field to the reader, addresses the other side of the counter--the customer. He offers long-suffering consumers key tips on: - how to make effective complaints- how to turn problems into refunds, exchanges or improved servicestance, a car dealer might add a free loaner car whenever your vehicle needs service. ... Checking out these types of warranty benefits can help you prioritize your list better. Rule. #4: Review. Service. Procedures. Most product warranties are serviced by the manufacturer. You either return the product to the manufacturer oranbsp;...

Title:Get What You Want
Author:Jack Burke
Publisher:Silver Lake Publishing - 2004-04-01


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